Our website uses cookies and similar technologies to improve your experience, analyse how our website is used, and support marketing activities where you have given consent.
A cookie is a small file of letters and numbers that is stored on your browser or the hard drive of your computer when you visit a website.
We use the following categories of cookies:
Strictly necessary cookies. These cookies are required for the operation of our website and cannot be switched off in our systems. They are usually only set in response to actions made by you, such as submitting forms or setting your privacy preferences.
Analytics cookies. These cookies allow us to recognise and count the number of visitors and see how visitors move around our website. This helps us improve how our website works. Analytics cookies are only set if you give consent.
Functional cookies. These cookies enable enhanced functionality and personalisation, such as live chat features. Functional cookies are only set if you give consent.
Marketing cookies. These cookies record your visit to our website, the pages you have visited and the links you have followed. This information is used to make advertising more relevant and to measure the effectiveness of marketing campaigns. Marketing cookies are only set if you give consent.
| Cookie | Name | Description | Expiration |
|---|---|---|---|
| Session | PHPSESSID | Used to manage your session and enable core website functionality. | On browser close |
| Live Chat | TawkConnectionTime | Used to enable and manage the live chat feature. | On browser close |
| Live Chat | Tawk_xxxxxxxxx | Used to maintain chat session information. | 6 months |
| Live Chat | __tawkuuid | Used to recognise returning chat users. | 6 months |
| Analytics | _ga | Used by Google Analytics (GA4) to distinguish unique users. | Up to 24 months |
| Analytics | _ga_* | Used by Google Analytics (GA4) to maintain session state. | Up to 24 months |
| Functionality | bioep_shown | Prevents the exit popup from showing repeatedly. | 1 month |
| Functionality | bioep_shown_session | Prevents the exit popup from showing more than once per session. | On browser close |
Please note that third parties (including advertising networks and providers of analytics or live chat services) may also set cookies on our website. We do not control these cookies directly.
When you first visit our website, you will be shown a cookie banner allowing you to accept or reject non-essential cookies.
You can change your cookie preferences at any time by reopening the cookie settings on our website.
You can also control cookies through your browser settings. Please note that blocking all cookies (including essential cookies) may affect the functionality of the website.
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